❓FAQs - Frequently asked questions

How to register for Smart OTP?

I want to deposit money into securities account, what should I do?

How can I change my password?

I want to withdraw money out of my account, please kindly instruct me on how to do?

Where can I find information on additional rights arising from each stock ticket?

Where can I look up my current arising balance and daily loan interest?

How do I remove a ticker symbol in the watchlist?

How can I change my display mode?

Guide me to look up my order history

I want to view my trading account statement, what should I do?

I want to register for biometrics, what do I do?

Guide me to join Referral Program

When I confirm Smart OTP then an error appears: " Authentication information is invalid, please try again.". What should I do?

How to fix when system appear notification " Connection to server timed out. Please try again later.”

I forgot my log-in password, how can I get it back?